Nagel Langdons Ltd

Nagel Langdons Ltd are part of the Nagel Group. Based in Bridgwater, they provide nationwide next day chilled and frozen food distribution via their 9 national depots.

Each depot has a Panasonic IP platform phone system and its own cheap SIP line circuit. All phone systems are networked together over the company’s own nationwide closed data network.

Internal calls are made cost free between depots and customer calls can be seamlessly transferred across the network to the correct depot. Being interconnected, incoming calls can “flow” between depots at busy times. Nagel Langdons have vehicle entry barrier systems at many of their depots, all linked to their phone systems.

This allows for barrier intercom calls to be routed to various handset locations within each depot to suit different times of day and night. The vehicle barriers can even be monitored (via CCTV) and opened by staff at other depots.