Privacy Statement

This privacy statement sets out how The Phone Exchange collects and uses personal information and data and complies with the General Data Protection Regulation (GDPR).

 
References to ‘we’, ‘us’ or ‘our’ in this notice refer to The Phone Exchange Ltd.
 
MTR is committed to protecting and respecting the privacy and safety of personal data that it collects from individuals for the purpose of carrying out its activities.
 
WHO WE ARE
Founder in 2017 MTR are ideally positioned to support your business, having been apprenticed trained by major machine tool suppliers, as well as working for large OEM’s and machine tool agents. MTR has long established relationships with suppliers and industry champions.
 
INFORMATION WE GATHER
We also collect and maintain information about our clients and potential clients. We may collect and process the following personal information:

  • Your name
  •  Contact information including e-mail address and telephone numbers
  •  Your address, including that of your business
  •  Information contained in emails or other correspondence from you and records of telephone calls or meetings with you.

 
Most of the personal information that we receive is obtained directly from you.
 
WHERE WE STORE YOUR PERSONAL DATA
Once we have received your information it will be stored on a central database. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect about you.

What do we do with the information we gather

We use information we hold about you to carry out the activities of The Phone Exchange Ltd. In particular we use this information for:

  • Making sure we have contact details of clients
  • To communicate with you from time to time about the work of The Phone Exchange Ltd
  • Marketing of The Phone Exchange Ltd

           
COOKIES
We do not collect any personal data through cookies.
 
LAWFUL BASIS
Under the rules of the GDPR there are lawful bases for processing your data. We have identified that the lawful basis for us to hold your personal data is ‘consent’ meaning you must provide us with your consent to hold your personal data.
 
YOUR RIGHTS
You have the right to:

  • Keep us updated and have the data that we hold about you deleted or amended
  • Request details of the personal information which we hold about you.
  • Object to certain types of processing such as receiving newsletters or direct marketing


ENQUIRIES AND COMPLAINTS
Any enquiries in connection with this privacy statement should be directed in the first instance to us via email:
 
Any complaints should be sent to The Phone Exchange Ltd